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How Domain Name Servers Work

by Marshall Brain    

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If you spend any time on the Internet sending email or browsing the web, then you use Domain Name Servers without even realizing it. Domain Name Servers, or DNS, are an incredibly important but completely hidden part of the Internet, and they are fascinating! The DNS system forms one of the largest and most active distributed databases on the planet, and without DNS the Internet would shut down very quickly.

In this edition of How Stuff Works we will take a look at the DNS system so that you can understand how it works and appreciate its amazing capabilities!

The Basic Idea
When you use the web or send an email message, you use a domain name to do it. For example, the following URL:

Contains the domain name howstuffworks.com. So does this email address: Human-readable names like howstuffworks.com are easy for human beings to remember, but they don't do machines any good. All of the machines use names called IP Addresses to refer to one another. For example, the machine that humans refer to as www.howstuffworks.com has an IP address of 216.27.61.137. Every time you use a domain name, you use the Internet's domain name servers (DNS) to translate the human-readable domain name into the machine-readable IP address. During a day of browsing and emailing, you might access the domain name servers hundreds of times!

Domain name servers translate domain names to IP addresses. That sounds like a simple problem, and it would be except for five things:

The DNS system is a database, and no other database on the planet gets this many requests. No other database on the planet has millions of people changing it every day either. That is what makes the DNS system so unique!

How IP Addresses Work
To keep all of the machines on the Internet straight, each machine is assigned a unique address called an IP Address. IP addresses are 32-bit numbers normally expressed as 4 "octets" in a "dotted decimal number". A typical IP address looks like this:

          216.27.61.137

The four numbers in an IP address are called octets because they can have values between 0 and 255 (28 possibilities per octet).

Every machine on the Internet has a unique IP address. A server has a static IP address that does not change very often. A home machine that is dialing up through a modem often has an IP address that is assigned by the ISP when you dial in. That IP address is unique for your session but may be different the next time you dial in. In this way an ISP only needs one IP address for each modem it supports rather than for every customer.

If you are working on a Windows machine, you can view your current IP address with the command WINIPCFG.EXE. On a UNIX machine type nslookup along with a machine name (like www.howstuffworks.com -- e.g. "nslookup www.howstuffworks.com") to display the IP address of the machine (use the command hostname to learn the name of your machine). [For more information on IP addresses see IANA]

As far as the Internet's machines are concerned, an IP address is all that you need to talk to a server. For example, in your browser you can type the URL http://216.27.61.137 and you will arrive at the machine that contains the web server for How Stuff Works. Domain names are strictly a human convenience.

How Domain Names Work
If we had to remember the IP addresses of all of the web sites we visit every day, we would all go nuts. Human beings just are not that good at remembering strings of numbers. We are good at remembering words, however, and that is where domain names come in. You probably have hundreds of domain names stored in your head. For example:

The .COM, .EDU and .UK portions of these example domain names are called the top-level domain or first-level domain. There are several hundred top-level domain names, including COM, EDU, GOV, MIL, NET, ORG and INT, as well as unique two-letter combinations for every country.

Within every top-level domain there is a huge list of second-level domains. For example, in the COM first-level domain there is:

Every name in the COM top-level domain must be unique, but there can be duplication across domains. For example, howstuffworks.com and howstuffworks.org are completely different machines.

In the case of bbc.co.uk, it is a third-level domain. Up to 127 levels are possible, although more than four is rare.

The left-most word, like www or encarta, is the host name. It specifies the name of a specific machine (with a specific IP address) in a domain. A given domain can, potentially, contain millions of host names as long as they are all unique within that domain.

Distributing Domain Names
Because all of the names in a given domain need to be unique, there needs to be a single entity that controls the list and makes sure no duplicates arise. For example, the COM domain cannot contain any duplicate names, so a company called Network Solutions is in charge of maintaining this list. When you register a domain name, it goes through one of several dozen registrars who work with Network Solutions to add names to the list. Network Solutions, in turn, keeps a central database known as the whois database that contains information about the owner and name servers for each domain. If you go to the whois form you can find information about any domain currently in existence.

While it is important to have a central authority keeping track of the database of names in the COM (and other) top-level domain, you would not want to centralize the database of all of the information in the COM domain. For example, Microsoft has hundreds of thousands of IP addresses and host names. Microsoft wants to maintain its own domain name server for the microsoft.com domain. Similarly, Great Britain probably wants to administrate the uk top-level domain, Australia wants to administrate the au domain, and so on. For this reason, the DNS system is a distributed database. Microsoft is completely responsible for dealing with the name server for microsoft.com -- it maintains the machines that implement its part of the DNS system, and Microsoft can change the database for its domain whenever it wants to because Microsoft owns its domain name servers.

Every domain has a domain name server somewhere that handles its requests, and there is a person maintaining the records in that DNS. This is one of the most amazing parts of the DNS system -- it is completely distributed throughout the world on millions of machines administered by millions of people, yet it behaves like a single, integrated database!

How the Distributed System Works
Name servers do two things all day long:

When a request comes in, the name server can do one of four things with it: When you type a URL into your browser, the browser's first step is to convert the domain name and host name into an IP address so that the browser can go request a web page from the machine at that IP address (see How Web Servers Work for details on the whole process). To do this conversion, the browser has a conversation with a name server.

When you set up your machine on the Internet, you (or the software that you installed to connect to your ISP) had to tell your machine what name server it should use for converting domain names to IP addresses. On some systems the DNS is dynamically fed to the machine when you connect to the ISP, and on other machines it is hard wired. If you are working on a Windows machine, you can view your current name server with the command WINIPCFG.EXE. On a UNIX machine type nslookup along with your machine name. Any program on your machine that needs to talk to a name server to resolve a domain name knows what name server to go talk to because it can get the IP address of your machine's name server from the operating system.

The browser therefore contacts its name server and says, "I need for you to convert a domain name to an IP address for me." For example, if you typed www.howstuffworks.com into your browser, the browser needs to convert that URL into an IP address. The browser will hand www.howstuffworks.com to its default name server and ask it to convert it.

The name server may already know the IP address for www.howstuffworks.com. That would be the case if another request to resolve www.howstuffworks.com came in recently (name servers cache IP addresses to speed things up). In that case, the name server can return the IP address immediately. Let's assume, however, that the name server has to start from scratch.

A name server would start its search for an IP address by contacting one of the root name servers. The root servers know the IP address for all of the name servers that handle the top-level domains. Your name server would ask the root for www.howstuffworks.com, and the root would say (assuming no caching), "I don't know the IP address for www.howstuffworks.com, but here's the IP address for the COM name server." Obviously these root servers are vital to this whole process, so:

Here is a typical list of root servers held by a typical name server. The formatting is a little odd, but basically it shows you that the list contains the actual IP addresses of 14 different root servers.

The root server knows the IP addresses of the name servers handling the several hundred top-level domains. It returns to your name server the IP address for a name server for the COM domain. Your name server then sends a query to the COM name server asking it if it knows the IP address for www.howstuffworks.com. The name server for the COM domain knows the IP addresses for the name servers handling the HOWSTUFFWORKS.COM domain, so it returns those. Your name server then contacts the name server for HOWSTUFFWORKS.COM and asks if it knows the IP address for www.howstuffworks.com. It actually does, so it returns the IP address to your name server, which returns it to the browser, which can then contact the server for www.howstuffworks.com to get a web page.

One of the keys to making this work is redundancy. There are multiple name servers at every level, so that if one fails there are others to handle the requests. There are, for example, three different machines running name servers for HOWSTUFFWORKS.COM requests. All three would have to fail for there to be a problem.

The other key is caching. Once a name server resolves a request, it caches all of the IP addresses it receives. Once it has made a request to a root server for any COM domain, it knows the IP address for a name server handling the COM domain, so it doesn't have to bug the root servers again for that information. Name servers can do this for every request, and this caching helps to keep things from bogging down.

Name servers do not cache forever, however. The caching has a component called the Time To Live (TTL) that controls how long a server will cache a piece of information. When the server receives an IP address it also receives the TTL with it. The name server will cache the IP address for that period of time (ranging from minutes to days) and then discard it. The TTL allows changes in name servers to propagate. Not all name servers respect the TTL they receive, however. When How Stuff Works recently moved its machines over to new servers, it took three weeks for the transition to propagate throughout the web. We put a little tag that said "new server" in the upper left corner of the home page so people could tell whether they were seeing the new or the old server during the transition.

Creating a New Domain Name
When someone wants to create a new domain, he or she has to do two things:

Technically there does not need to be any machines in the domain -- there just needs to be a name server that can handle the requests for the domain name.

There are two ways to get a name server for a domain:

Most larger companies have their own domain name servers. Most smaller companies pay someone.

The history of How Stuff Works is typical. When howstuffworks.com was first created, it began as a parked domain. Look at ../www.howstuffworks.net for an example of a parked domain. This domain currently lives with a company called www.webhosting.com. Webhosting.com maintains the name server and also maintains a machine that creates the single "under construction" page for the domain.

To create a domain you fill out a form with a company that does domain name registration (examples: register.com , tabnet.com, networksolutions.com). They create an "under construction page", create an entry in their name server, and submit the form's data into the whois database. Twice a day, the COM, ORG, NET, etc. name servers get updates with the newest IP address information. At that point a domain exists and people can go see the "under construction" page.

How Stuff Works then started publishing content under the domain www.howstuffworks.com. We set up a hosting account with Tabnet and Tabnet ran the DNS for How Stuff Works as well as the machine that hosted How Stuff Works' web pages. This type of machine is called a virtual web hosting machine and is capable of hosting multiple domains simultaneously. 500 or so different domains all shared the same processor.

As How Stuff Works became more popular, it outgrew the virtual hosting machine and needed its own server. At that point we started maintaining our own machines dedicated to How Stuff Works, and began administrating our own DNS. We have a primary server and two secondaries:

Our primary DNS is oak. Any changes we make to it propagate automatically to the two secondaries, which are both maintained by our ISP.

All three of these machines run name server software called BIND. BIND knows about all of the machines in our domain through a text file on oak that looks like this:

Decoding this file from the top, you can see that: You can see from this file that there are five physical machines at five separate IP addresses that make up How Stuff Works' server infrastructure: twin1, twin2, oak, walnut and test. Then there are aliases for hosts like mail, pop, smtp, www, ftp and db. There can be aliases for anything. For example, there could be an entry in this file for scoobydoo.howstuffworks.com and it could point to the physical machine called walnut. There could be an alias for yahoo.howstuffworks.com and it could point to yahoo. There really isn't any limit to it. We could also create multiple name severs and segment our domain.

The Beauty of DNS
As you can see from this description, DNS is a rather amazing distributed database. It handles billions of requests for billions of names every day through a network of millions of name servers administered by millions of people. Every time you send an email message or view a URL, you are making requests to multiple name servers scattered all over the globe. What's amazing is that the process is normally completely invisible and extremely reliable!

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